If for whatever reason you are not satisfied with your purchase and want to return your order you can do so within 14 days. The cacao package must still be sealed, not melted and in good shape. We will check this and then refund you the money. Note that shipping costs are not refundable and returning the package is for your own cost.

You can send an email to to sign up for the refund and to share with us the shipment code you’ll receive at the post office together with the ordernumber.